Corporate training
Transforming Your Team for Corporate Success
We are your trusted partner in professional development, offering specialised training programs designed to elevate skills and propel impact across a spectrum of specialist areas.
Our training covers key specialist areas including:
Defence/Armed Forces
Culture/Heritage
Justice/Law
Education
Finance
Health
Trade
Foreign Affairs/External Relations
Social Affairs/Social Services
Transport/Infrastructure
Environment/Climate Change
Agriculture/Rural Development
Energy/Natural Resources
Information/Communication
Why Choose CBG for Training?
We offer a diverse range of training programs to meet evolving needs.
Relevant Curriculum
Our courses are meticulously designed to align with current priorities and industry trends.
Proven Track Record
Join thousands of satisfied participants who have benefited through our training programs.
Networking Opportunities
Connect with peers and industry experts, fostering valuable professional relationships.
Our Approach in corporate training
Benefit from a solution that handles all aspects of your team needs:
- Expert Trainers
Learn from seasoned professionals with extensive experience in both government and academia. - Interactive Learning
Engage in dynamic workshops, case studies, and simulations that mirror real-world scenarios.
- Tailored Solutions
We customise training programs to address the specific needs and challenges of your government agency. - Flexible Delivery
Choose from onsite sessions, virtual classrooms, or blended learning formats for convenience.
Case Studies
Training to Enhance Customer Service for People with Disabilities with Santander
Training Session Overview
Our training session aimed to upskill employees on customer service, especially for customers with disabilities. The session was conducted for employees at Santander Bank, in Leicester, aiming to cultivate empathy, understanding, and practical skills to better serve this important customer segment.Sixty employees from various departments of Santander Bank participated in the specialised customer service training. Employees were eager to enhance their skills and create a more inclusive environment for customers with disabilities.
Training Objectives
- Foster awareness and empathy towards customers with disabilities.
- Equip employees with practical strategies for effective communication and assistance.
- Ensure a welcoming and inclusive banking experience for all customers.
Training Methodology
The training session was delivered over two days, combining informative presentations, interactive workshops, and role-playing scenarios. The training was facilitated by accessibility experts and individuals with disabilities, providing firsthand insights and practical guidance.
Result
Post-training assessments revealed significant improvements in employee confidence and readiness to assist customers with disabilities:
- 95% reported increased awareness and understanding of disability-related challenges.
- 88% felt more confident in providing appropriate assistance and accommodations.
- 95% expressed a commitment to implementing inclusive practices in their daily interactions.
“Investing in training to improve customer service for individuals with disabilities aligns with our commitment to inclusivity and exceptional customer care. This training empowers our team to better understand and address the unique needs of all our customers.”
V. Karavadra,
Bank Manager
Empowering Healthcare Professionals with BUPA Care
Client Overview
BUPA Care is a leading healthcare provider specialising in geriatric care. With a commitment to delivering high-quality services, HealthCare Solutions sought to enhance the skills of its nursing staff to better address the needs of elderly patients.
Challenge
BUPA Care faced challenges based on limited availability of onsite training programs due to busy schedules and shift rotations.
Solution
CBG Training collaborated with BUPA Care to develop a targeted training program for its nursing staff.
- Customised Curriculum
CBG training created a curriculum focused on geriatric care, dementia awareness, and effective patient communication. - Flexible Delivery
The training was delivered through a combination of live webinars and on-demand modules, accommodating the varying schedules of nursing staff. - Practical Application
The training included case studies and simulations to reinforce learning and enable immediate application of skills.
Result
The training initiative led to an Increased staff confidence and job satisfaction, contributing to a positive work environment due to flexible training opportunities.
“CBG has been instrumental in equipping our nursing staff with the specialised skills needed for geriatric care. The flexibility of the training format allowed our busy staff to participate and apply their learnings effectively.”
R. Pearson,
General Manager, UK Care Services
Training to enhancing Pitching and Communication Skills for Business Students with Ravensbourne University London
Training Session Overview
We explored a dynamic training session on pitching and communication, delivered to a group of ten students at Ravensbourne University London. The session aimed to equip students with essential skills for effectively presenting ideas and engaging audiences, vital for success in creative industries. Each student brought diverse backgrounds and aspirations to the table, ranging from design, media, and technology fields.
Training Objectives
- Develop persuasive communication skills.
- Master the art of delivering impactful pitches.
- Enhance confidence in public speaking.
- Provide practical techniques for engaging diverse audiences.
Training Methodology
The training session was conducted within a day, combining interactive workshops, role-playing exercises, and personalised feedback sessions. The training was facilitated by experienced communication experts, focusing on practical application and real-world scenarios.
Result
Post-training surveys revealed significant improvements in students’ confidence levels and skills:
- 95% reported increased confidence in public speaking.
- 90% felt better prepared to deliver compelling pitches.
- 85% noticed enhanced engagement and clarity in their presentations.
This case study highlights the transformative impact of targeted training on pitching and communication, ensuring that students are well-prepared to navigate the demands of the creative industries with finesse and flair.
“This training has transformed my approach to pitching. I now feel equipped to express my ideas with clarity and conviction.”
Zabryna. Beh,
Student Participant
Who we have worked with
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